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To customers who want to purchase

from outside Japan

Please make sure to read the following before purchase.

◯About our works

The mesurements on item pages are approximate size.

The actual color and texture of item may look different depending on a monitor, OS, or browser you use.

Bubbles in glass are made during manufacturing, which does not compromise the quality.

◯Payment methods

The payment can be made only by creadit cards or PayPal, which will be charged in yen.

The following credit cards are available to use.

VISA / Master / AMEX


Your order will be shipped within 5 business days after your order is confirmed.


In case of oversea shipping, actual shipping cost will be charged no matter how much the order is.  All the shipments will be done by EMS (Express Mail Service).  Please check available  area for shipment in the link below.

The shipping cost depends on the total weight of your order and distance between  Japan and delivery area.

We are afraid you cannot choose a courier company.

The box may be damaged due to the inspection by custom.

◯Return, exchange or cancellation of your order

We do not accept any return nor exchange of items for all the overseas sales.

We do not accept any cencellation after shipping your order.

Please check the items as soon as you receive your order.  Any marks, breakage,   misdelivery or any other faults in our ends, please let us know within 3 days after the delivery.

As for the breakage of items during delivery, please inform us within 3 days after the delivery and submit the claim for compensation for damage.  When Japan Post receives the claim, they will return the damaged item back to Japan for free.  After we  receive the broken item and report of damage from Japan Post, we will refund fully including shipping cost.  We will not handle any claims which are not dealt within the timeframe mentioned above.  Please inspect all the items when delivered.  Please contact us by email for any questions.


Please make sure to input a name of the country and zip code for delivery of your order.  The re-shipping cost due to your mistake of inputting delivery address    will be charged again.  Please be sure to input a correct address.

◯Receving your order

There are cases that the delivery is considered to be done when the package arrives at custom or post office of each country or when you are not home when delivered.  Thus, please be sure to track the status of the delivery of EMS with the tracking number on the slip.

◯Contact us

Please contact us by email if you have any questions.

(Japan time: 9:00 a.m.〜5:00 p.m. Irregular holidays)














VISA / Master / AMEX
















また、配送中に商品が破損した場合については、3日以内に Eメールで弊社にご連絡いただいたあと、直ちに配送元の郵便局に損害賠償請求書を提出してください。郵便局が損害賠償請求書を受理すると、無償で商品を日本に返送します。破損した商品や損害の報告を郵便局から当方が受け取った後、送料を含めた商品の全額を払い戻します。












(日本時間 9:00 a.m.〜5:00 p.m.)

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